Privacy Policy
Privacy Policy
Last updated: May 2, 2025
This Privacy Policy describes how Monttclair (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from monttclair.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information. You may elect not to provide this, but doing so may prevent you from using certain features.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels and similar technologies. This may include device information, browser details, IP address, and interactions with the Site.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including:
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Companies who support our Site and Services (such as Shopify).
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Payment processors (bank account, credit/debit card info, billing address).
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Third-party tracking technologies such as pixels, SDKs, and cookies.
How We Use Your Personal Information
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Providing Products and Services: to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns/exchanges.
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Marketing and Advertising: to send promotional communications and show tailored ads.
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Security and Fraud Prevention: to detect and prevent fraudulent or malicious activity.
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Communicating & Service Improvement: to provide customer support and improve our services.
Cookies
We use Cookies to:
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Power and improve our Site and Services.
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Remember your preferences.
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Run analytics and understand user interaction.
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Provide tailored advertising.
How We Disclose Personal Information
We may share your personal information with:
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Vendors and third parties who perform services on our behalf.
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Business and marketing partners.
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Affiliates and corporate group.
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When legally required (e.g., subpoenas, regulatory requests).
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In connection with business transactions (mergers, acquisitions, bankruptcy).
We do not disclose sensitive personal information without your consent.
Third Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for their privacy/security practices.
Children's Data
We do not knowingly collect personal information about children. If you are a parent/guardian and believe your child has provided information, please contact us to have it deleted.
Security and Retention of Your Information
While we use measures to protect your data, no method is 100% secure. Retention depends on account maintenance, service provision, legal obligations, and dispute resolution.
Your Rights
Depending on your location, you may have rights to:
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Access / Know
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Delete
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Correct
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Portability
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Opt-out of Sale/Sharing / Targeted Advertising
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Restrict Processing
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Withdraw Consent
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Appeal decisions
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Manage communication preferences
We will verify your identity before processing requests.
Complaints
If you have complaints, please contact us at support@monttclair.com. If unsatisfied, you may escalate to your local data protection authority.
International Users
Your information may be transferred, stored, or processed outside your country. For EU/UK residents, transfers rely on recognized legal mechanisms (such as Standard Contractual Clauses).
Contact
For any questions about this Privacy Policy or to exercise your rights, please contact us:
For the purpose of applicable data protection laws and unless otherwise stated, Monttclair is the data controller of your personal information.